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Musecode Studio – Privacy & POPIA Notice

1. Introduction

“We respect your privacy.” Simple as that. This Privacy Policy explains how Musecode Studio (“we”, “us”) collects, uses, and protects your personal information in compliance with POPIA.

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2. Personal Information We Collect

  • Contact details: name, email, phone, business name

  • Project info: website URL, social handles, project goals, budgets

  • Usage Data: analytics, email interactions (from our email provider)

  • Payment data: limited to invoicing/billing information

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3. How We Collect It

  • You supply info via forms, email, or during consultation

  • We gather non-identifying data through site analytics and cookies

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4. Why We Need It & How We Use It

PurposeReason

Provide servicesTo build/design your website, social kit, etc.

Support/maintenanceTo maintain, back up, and update your site

CommunicationTo respond to messages, coordinate timeline, invoicing

ComplianceTo meet tax obligations and legal requirements

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5. Legal Basis (POPIA Compliance)

We process info for:

  • Consent (you actively engage us)

  • Legitimate interest (to meet contract and business needs)

  • Legal obligation (record-keeping as required by law)

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6. Sharing Your Personal Information

We do not sell or rent your info. We share limited info with:

  • Wix or Email service providers (for hosting, plugins, email delivery)

  • Accountants/bookkeepers (for tax compliance)
    These parties are bound to confidentiality and only process data as needed.

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7. Data Security Measures

We take reasonable technical, organizational, and administrative measures:

  • Secure South African server storage (Wix-hosted site)

  • Password protections, encrypted communications, access restricted

  • Access only by authorized team members or service providers

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8. Your Rights (Under POPIA)

You have the right to:

  • Access, correct, or delete your data

  • Request how and why we use it

  • Withdraw consent (subject to legal limitations)
    To exercise these rights, contact us at [email@example.com]

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9. Retention Period

We retain personal info for:

  • Project duration + minimum 3 years (for statutory purposes, invoicing)

  • Analytics data: anonymized after 12 months.

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10. Cookies & Analytics

Our site may use cookies to:

  • Understand user behavior

  • Improve site functionality
    You can disable cookies via your browser settings, but note this may affect some features.

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11. Third-Party Links

Links to external sites (e.g., social media) are for convenience. We’re not responsible for their privacy practices. We recommend reviewing their policies before use.

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12. Policy Updates

We may update this policy. We’ll notify clients via email and post updates on the site. Continued engagement implies acceptance.

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13. Contact Information

If you have questions or want to access, change, or remove your info, email:
[email@example.com]

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14. Acknowledgement

By booking any service or submitting information through our website, you agree to this Privacy Policy and our Terms & Conditions under POPIA.

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